Terms of purchase
Do you agree to the following terms and conditions of purchase?
Terms of Supply
WHO WE ARE
We are The English Meeting Room, a company specialising in delivering consultancy services and business literature via our website: www.theenglishmeetingroom.com. We are a partnership registered in England and Wales.
THE SERVICES THAT WE PROVIDE
We offer:
Downloadable content including CV templates and e-guides (eBooks); and
A service to review and provide constructive feedback on how to amend your English curriculum vitae or resume (CV) so that it may be capable of being noticed during the initial review of incoming curriculum vitaes that a recruiter receives.
A service to review and provide constructive feedback on how to amend your LinkedIn profile so that it may be capable of being noticed during a job search.
Coaching and feedback on job-searching and interview techniques.
OUR CONTRACT WITH YOU
Our acceptance of your order for services will take place when we email you to accept it, at which point a contract will come into existence between you and us. We reserve the right not to accept your order, and if so, we will not charge for the service(s) that you wished to purchase. This might be because of unexpected limits on our resources which we could not reasonably plan for or because we have identified an error in the price or description of a service.
We may choose to, at our sole discretion, accept requests for services from you which are urgent, but time will never be of the essence. We accept no liability for your disappointment, loss of enjoyment, or revenue if we are unable to service an urgent request.
For digital content such as eBooks and CV Templates, you must pay for one or more eBooks or CV Templates before you download them.
We grant you a non-exclusive, non-transferable, royalty free right to use the eBooks and CV Templates. You may use eBooks and CV Templates for your personal, non-commercial purposes.
Our delivery of eBooks and CV Templates to you does not transfer any commercial or promotional use rights to you, and does not constitute a grant or waiver of any rights of the copyright owners. It is your responsibility not to lose, destroy, or damage eBooks or CV Templates once downloaded. We encourage you to back up eBooks and CV Templates regularly.
REFUND POLICY
We offer:
A 30-day money back guarantee on digital eBooks and digital CV Templates only
A refund must be requested via this form, no more than 30-days after your purchase
You must immediately discontinue any and all use of any refunded products
We do not offer:
Refunds on any of our services, including CV, LinkedIn, Job Search Strategy and Interview Coaching services.
CANCELLATION POLICY
You can always end your contract with us. Your rights when you end the contract will depend on what you have bought and how we are performing and when you decide to end the contract:
Cancelling CV Services
You may cancel (and therefore end) your contract with us if you decide to change your mind about the service. If so, you must notify us within one day after we email you to confirm that we have accepted your order. In these instances, we will offer you a full refund of your fee however we will deduct all bank charges and payment processing charges that we incur as a result of refunding your fee to your online wallet or credit card. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind. However, once we have completed the services you cannot change your mind.
You may cancel the service because of something we have done or something we have told you we are going to do. If you are ending a contract for a reason set out below the contract will end immediately and we will refund you in full for any services which have not been provided. The reasons are:
we have told you about an error in the price or description of the product you have ordered, and you do not wish to proceed;
there is a risk that supply of the products may be significantly delayed because of events outside our control;
we have suspended supply of services for technical reasons, or we notify you we are going to suspend them for technical reasons, in each case for a period of more than fourteen (14) days; or
you have a legal right to end the contract because of something we have done wrong.
Cancelling a contract to purchase one or more eBooks
We are unable to offer a refund for eBooks which you purchase from us.
How we can cancel your service
We may cancel the CV writing service that you agreed to purchase if, you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the service, such as not including details about your career history, alternative contact information (assuming that we are unable to contact you), or you supply us with information about you that we reasonably believe is false.
We take a zero-tolerance approach to bribery and corruption and are compliant with the UK’s Bribery Act (2010) (The Bribery Act). We reserve the absolute right, at our sole discretion to terminate our engagement with you or any of our Suppliers, if we are presented with scenarios that may, or will cause us to breach The Bribery Act.
WHO WE ARE
We are The English Meeting Room, a company specialising in delivering consultancy services and business literature via our website: www.theenglishmeetingroom.com. We are a partnership registered in England and Wales.
THE SERVICES THAT WE PROVIDE
We offer:
Downloadable content including CV templates and e-guides (eBooks); and
A service to review and provide constructive feedback on how to amend your English curriculum vitae or resume (CV) so that it may be capable of being noticed during the initial review of incoming curriculum vitaes that a recruiter receives.
A service to review and provide constructive feedback on how to amend your LinkedIn profile so that it may be capable of being noticed during a job search.
Coaching and feedback on job-searching and interview techniques.
OUR CONTRACT WITH YOU
Our acceptance of your order for services will take place when we email you to accept it, at which point a contract will come into existence between you and us. We reserve the right not to accept your order, and if so, we will not charge for the service(s) that you wished to purchase. This might be because of unexpected limits on our resources which we could not reasonably plan for or because we have identified an error in the price or description of a service.
We may choose to, at our sole discretion, accept requests for services from you which are urgent, but time will never be of the essence. We accept no liability for your disappointment, loss of enjoyment, or revenue if we are unable to service an urgent request.
For digital content such as eBooks and CV Templates, you must pay for one or more eBooks or CV Templates before you download them.
We grant you a non-exclusive, non-transferable, royalty free right to use the eBooks and CV Templates. You may use eBooks and CV Templates for your personal, non-commercial purposes.
Our delivery of eBooks and CV Templates to you does not transfer any commercial or promotional use rights to you, and does not constitute a grant or waiver of any rights of the copyright owners. It is your responsibility not to lose, destroy, or damage eBooks or CV Templates once downloaded. We encourage you to back up eBooks and CV Templates regularly.
REFUND POLICY
We offer:
A 30-day money back guarantee on digital eBooks and digital CV Templates only
A refund must be requested via this form, no more than 30-days after your purchase
You must immediately discontinue any and all use of any refunded products
We do not offer:
Refunds on any of our services, including CV, LinkedIn, Job Search Strategy and Interview Coaching services.
CANCELLATION POLICY
You can always end your contract with us. Your rights when you end the contract will depend on what you have bought and how we are performing and when you decide to end the contract:
Cancelling CV Services
You may cancel (and therefore end) your contract with us if you decide to change your mind about the service. If so, you must notify us within one day after we email you to confirm that we have accepted your order. In these instances, we will offer you a full refund of your fee however we will deduct all bank charges and payment processing charges that we incur as a result of refunding your fee to your online wallet or credit card. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind. However, once we have completed the services you cannot change your mind.
You may cancel the service because of something we have done or something we have told you we are going to do. If you are ending a contract for a reason set out below the contract will end immediately and we will refund you in full for any services which have not been provided. The reasons are:
we have told you about an error in the price or description of the product you have ordered, and you do not wish to proceed;
there is a risk that supply of the products may be significantly delayed because of events outside our control;
we have suspended supply of services for technical reasons, or we notify you we are going to suspend them for technical reasons, in each case for a period of more than fourteen (14) days; or
you have a legal right to end the contract because of something we have done wrong.
Cancelling a contract to purchase one or more eBooks
We are unable to offer a refund for eBooks which you purchase from us.
How we can cancel your service
We may cancel the CV writing service that you agreed to purchase if, you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the service, such as not including details about your career history, alternative contact information (assuming that we are unable to contact you), or you supply us with information about you that we reasonably believe is false.
We take a zero-tolerance approach to bribery and corruption and are compliant with the UK’s Bribery Act (2010) (The Bribery Act). We reserve the absolute right, at our sole discretion to terminate our engagement with you or any of our Suppliers, if we are presented with scenarios that may, or will cause us to breach The Bribery Act.
